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Refund policy


Damaged Product:

If you received a damaged item, we apologize! But don't worry the product is safe and can be used. At times the boxes can get damaged while in transit the product itself is safe and still in perfect condition. The pouch is sealed, it is just a simple cosmetic damage. If your package is badly damaged and pouches are damaged, please contact us at pictures to info@myorganiccompany.com  - we trying hard to make it right for our members.

Incorrect Product:

We are very sorry if a mistake was made in processing your order.  Please email us immediately with your order number within 3 days of receiving shipment.  Please attach photos of the false item(s) you received so that we may help identify the mistake.  We’ll send you (using cross-shipping) the correct product right away, including a return shipping label for the false product you have received.  This option ensures the fastest turnaround for any of the replacement options listed above. If the correct item is no longer available, we’ll credit your original form of payment.  Please allow 48 hours for the credit to appear on your statement. A copy of your packing slip must be sent with returns. 

Return Policy:

Unfortunately, our return policies are strict on food and health items and therefore we are not able to accept any returns of any food and personal hygienic items (creams, shampoo i.e.). The reason for this is to keep all of our customers safe. It makes a huge impact on our inventory for all of our customers. And we object from re-selling items that are returned. All of our products are new, unused and unopened. All terms and policies are subject to change at anytime without notice.


* The information contained on http://myorganiccompany.store website (the "Service") is for general information purposes only. myorganiccompany assumes no responsibility for errors or omissions in the contents on the Service. In no event shall myorganiccompany be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. Myorganiccompany reserves the right to make additions, deletions, or modification to the contents on the Service at any time without prior notice. myorganiccompany does not warrant that the website is free of viruses or other harmful components. This Disclaimer for myorganiccompany is powered by TermsFeed External links disclaimer http://myorganiccompany.store website may contain links to external websites that are not provided or maintained by or in any way affiliated with myorganiccompany.store Please note that the myorganiccompany does not guarantee the accuracy, relevance, timeliness, or completeness of any information on these external websites.


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