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Subscriptions FAQs

How you can manage subscriptions on MyOrganicCompany

 

Hello, If you read this, you are probably one of our subscribers or you want to know how a subscription would work for you. In this article, I show you in detail how our subscription module works and how you can manage every detail of your subscription.

 

What are the advantages of our subscription model?

  • We know for a mother every second is valuable! By setting up a subscription, you won't have to think about or worry about if you have enough formula.
  • If you use our subscription model you save up to 11% on every order. This saves our customers on average $200 - $500 a year depending on your very unique needs!
  • As a subscription customer, you are always priority to us with the advantage of extra subscriber inventory and always get shipped first!

 

How Can I Set Up a Subscription?

 

Setting up a subscription is very easy – follow these easy steps:

 

A - CHOOSE A PRODUCT

Search for the product you want to order and simply click on the product. In this example, I picked one of our best selling products, HiPP Combiotic Dutch Stage 1.


B - CHOOSE QUANTITY & SELECT SUBSCRIBE AND SAVE


After clicking on the product, you will see the product overview page looking like this.

  1. Choose the quantity and save even more when buying multiple units.
  2. To subscribe use the "Subscribe & Save" -option and set your delivery frequency. Don’t worry you can change all these settings every time on in your subscription management interface.
  3. Press on the add to cart button.

C - CHECK YOUR CART


After clicking on the "Add to Cart" Button your subscription product will show up on your card and you can see the shipping interval in the products description (in this case "Every 2 months") Now simply click on the "Check Out" button and follow all the steps and your subscription will be activated.

 

There is nothing else you need to do to activate your subscription!

You can add as many products to your subscriptions as you want and you can have different shipping intervals. Always keep in mind you can change everything yourself all the time in your subscription interface (more about the interface you find further down in this article).

 

How can I manage my subscriptions?


LOGIN OR CREATE YOUR ACCOUNT

To be able to manage your subscription you can simply login to your account if you already created one. Just click here

And login using your e-mail address and your password.

If you haven't created an account yet don’t worry - just create one by using the same email address as you used to order your subscription, our system will then automatically display all your orders and subscriptions connected to this e-mail addresses!

 

How can I modify or change my subscriptions?

Our new software and interface make it very easy for you to do all the changes you want to make in no time!

After login in you will see your account overview page.

1 - GO TO MY ACCOUNT

2 - GO TO MANAGE SUBSCRIPTIONS

To manage your subscriptions click on „Manage Subscriptions“ located in the Account Details box.

#4 After clicking on the "Manage Subscription“ Button you will find this interface.

3 - CHOOSE OPTIONS FROM THE MENU:

 

View / Update Card

    • This will allow you to view and update your credit card details

Update Addresses

    • This will allow you to update your Shipping Addresses

Update Shipping Method

    • This will allow you to update and change your shipping method

Change Upcoming Order Date

    • This will allow you to change upcoming orders

Upcoming Orders

    • This will allow you to see and skip upcoming orders

Transactions

    • This will show you all transactions from the past

 

Product QTY

    • This will allow you to change your product quantity

Manage Discounts

    • This will allow you to add or manage your discounts

Swap Products

    • This allows you to easily swap products – for example, if you want to move to the next state you can simply use our swap products function.

Add Product to Subscription

    • This will allow you to add as many products as you wish to your subscription.

Cancel Order

    • Will allow you to cancel your order

We are here for you!

If you have any other questions or need help, remember we can also do all changes for you!

Please contact us here

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788 reviews
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Delicious and Healthy

I bought this formula because it's the only one on the market that's whole milk and gets nutrients for baby from the cream of the milk instead of through processed oils like those found in skimmed milk formulas.

Better ingredients and no smell.

I feed my daughter mostly breastmilk, but supplement with formula. I was so unhappy with the ingredients in what was offered at our local grocery store, not to mention the way the formula smells. Our whole family has a milk allergy, so it was no surprise that our Gabi does too. She just started her second box and I've also noticed her gas has decreased significantly.

Excellent Product

My baby loves this formula and it’s one I feel great about. Prompt delivery and great product!

My baby likes it :)

We needed an option to supplement along with breastmilk. So far I don't think he notices a difference!

Great product

We wanted to introduce formula to our baby's feed along with breastmilk. At first I ordered another formula (Holle PRE) and it didn't go well with my baby, she constipated heavily, had gas issues and couldn't really digest that very well (although we gave this formula only once per day). I stopped giving that and reached out to the Organic company customer service and I am glad I did. They not only understood my problem so patiently but also checked if my baby had whole milk allergy, gave suggestions on which baby formula to go for and much more. It is not like any other company which tells you anything and everything to make you purchase their products, they truly care for your baby needs. I was recommended to use Kendamil (0-6 M) for my 4 month old baby by the customer service professional and they gave me one supply of this formula as part of their happy baby guarantee service. I followed the same routine as earlier with one feed per day and still continuing to do that and I couldn't be happier. This formula has suited my baby well and doesn't have any problems as the earlier one. Highly recommend this. :)